Information collected
This storefront may collect information customers provide directly, including name, shipping address, billing address, email address, phone number, and order details. Basic technical information such as IP address, browser type, device data, and on-site activity may also be collected automatically through standard analytics, security, and site operation tools.
How information is used
Customer information may be used to operate the storefront, fulfill orders, communicate about purchases, prevent fraud, provide customer support, improve website performance, comply with legal obligations, and maintain business records.
- To process and deliver orders
- To send transactional updates such as confirmations and shipping notices
- To respond to questions, order issues, or support requests
- To monitor performance, security, and fraud prevention
Sharing of information
Information may be shared only as needed with service providers that support checkout, payments, shipping, hosting, analytics, fraud prevention, and related operational services. Information may also be disclosed when required by law, legal process, or to protect the rights, safety, or property of the business and its customers.
Cookies and analytics
The site may use cookies, local storage, and similar technologies to remember preferences, support shopping functions, measure traffic, and improve the customer experience. Customers can often control cookies through their browser settings, although some parts of the site may not work properly if certain technologies are disabled.
Your choices and rights
Depending on applicable U.S. state privacy law, customers may have the right to request access to personal information, request correction or deletion, and ask questions about how personal information is used. Privacy requests can be sent to hello@shoprealscents.com.
Children's privacy
This storefront is not directed to children under 13 and is not intended to knowingly collect personal information from children. If the store becomes aware that personal information from a child has been collected in error, reasonable steps should be taken to delete it.
Data retention and security
Information may be retained for as long as reasonably necessary to complete orders, maintain business records, comply with law, resolve disputes, and protect the storefront. No system can be guaranteed fully secure, but reasonable administrative, technical, and organizational safeguards should be used to protect customer information.
Policy updates
This policy may be updated from time to time to reflect operational, legal, or technical changes. The latest version published on the storefront should control going forward.